Shipping Policy
At Green Growers, we strive to provide our customers with a smooth and reliable shipping experience. Please read our Shipping Policy carefully to understand how we handle shipping, delivery times, and associated costs for your orders.
1. Shipping Destinations Green Growers ships to all major cities and rural areas across Pakistan. However, delivery times may vary based on the location and accessibility.
2. Shipping Charges We aim to offer competitive shipping rates for all orders. Shipping charges are calculated based on the weight of the items and the delivery location. The exact shipping cost will be displayed at checkout before you complete your purchase.
3. Shipping Methods and Delivery Times We partner with trusted courier services to ensure timely delivery of your orders. The estimated delivery times are as follows:
- Local and Major Cities: 3 to 5 business days.
- Rural and Remote Areas: 5 to 7 business days.
Please note that delivery times are estimates and may vary due to factors such as weather conditions, holidays, or courier delays. Orders are processed and shipped during regular business days (Monday to Saturday, excluding public holidays).
4. Order Processing Time All orders are typically processed within 1 to 2 business days after confirmation. You will receive an email notification with tracking information once your order has been dispatched.
5. Order Tracking Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and progress of your delivery.
6. Shipping Restrictions While we endeavor to deliver across Pakistan, certain remote areas may have limitations or extended delivery times. If your delivery location is affected, we will notify you and offer possible solutions.
7. Incorrect Shipping Information Please ensure that you provide accurate and complete shipping information when placing your order. Green Growers is not responsible for delays or failed deliveries resulting from incorrect or incomplete address details. In such cases, additional shipping charges may apply for reshipment.
8. Damaged or Lost Shipments If your order is lost or arrives damaged, please contact us immediately at info.greengrowers@gmail.com or call us at +923199030846. We will work with the courier service to resolve the issue and ensure you receive a replacement or refund, if applicable.
9. Contact Us For any questions or concerns related to shipping, please contact our customer service team:
- Phone: +923199030846
- Email: info.greengrowers@gmail.com
- Address: Farooq Azam Town, Ratta Kulachi, Dera Ismail Khan, Pakistan.